Mandarin Supervisor, Dencom Consultancy & Manpower Services
Views: 5641
Salary from HK$8,010.00 Per week
Created: July 09, 2013
Location:
Work expirience: 2+ to 5 Years
Level: Bachelors Degree
Work expirience: 2+ to 5 Years
Level: Bachelors Degree
Desired employment
General info
Job title:
Mandarin Supervisor
Salary from:
HK$8,010.00 Per week
Employment:
Full time
Work expirience:
2+ to 5 Years
Level:
Bachelors Degree
Short Description:
Responsibilities:
-Supervises and coordinates activities of employees engaged in customer
service activities
- Plans, prepares, and devises work schedules
-Observes and evaluates employee's performance
-Issues instructions and assigns duties to employee
-Prepare training, educate and give instructions to employees
-Supervise quality-monitor employee's interactions with customers
-Communicates with other departments and management to resolve problems at work
-Consult employee in resolving problems and completing daily tasks
-Resolves complaints and answers questions of customers regarding
services and products
-Prepares daily, monthly reports
-Makes recommendations to management concerning employee and
improvement of procedures and quality of service
-Supervises and coordinates activities of employees engaged in customer
service activities
- Plans, prepares, and devises work schedules
-Observes and evaluates employee's performance
-Issues instructions and assigns duties to employee
-Prepare training, educate and give instructions to employees
-Supervise quality-monitor employee's interactions with customers
-Communicates with other departments and management to resolve problems at work
-Consult employee in resolving problems and completing daily tasks
-Resolves complaints and answers questions of customers regarding
services and products
-Prepares daily, monthly reports
-Makes recommendations to management concerning employee and
improvement of procedures and quality of service
Description:
| Requirements: |
| -Male/Female |
| -Bachelor’s Degree – Management or equivalent |
| -Fluent in Chinese and English (Speaking, Listening, Writing) |
| -At least 2-3 years experience in customer service / online gaming activities |
| -Ability to encourage and motivate employees with responsible attitude |
| towards their work |
| -Excellent interpersonal skills |
| -Good decision-making, communication and IT skills is an advantage |
◘ willing to work in Philippines
◘ you may also send your resume at jheann16dencom@gmail.com
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