Customer Service Supervisor (CHINESE), Dencom Consultancy & Manpower Services
Salary from HK$8,000.00 Per week
Work expirience: 2+ to 5 Years
Level: Bachelors Degree
Desired employment
General info
• Supervises and coordinates activities of employees engaged in customer service activities
• Plans, prepares, and devises work schedules
• Energize and motivate employees
• Observes and evaluates employee's performance
• Issues instructions and assigns duties to employee
• Prepare training, educate and give instructions to employees
• Supervise quality-monitor employee's interactions with customers
• Communicates with other departments and management to resolve problems at work
• Consult employeein resolving problems and completing daily tasks
• Oversee and execute all down time and emergency operating procedures and processes as appropriate
• Resolves complaints and answers questions of cutomers regarding services and products
• Prepares daily, monthly reports
• Makes recommendations to management concerning employee and improvement of procedures and quality of service
• Plans and develops improved procedures
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◘ willing to work in Philippines
◘ you may also send your resume at jheann16dencom@gmail.com
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