Desired employment
General info
Job title:
Customer Service Supervisor (CHINESE)
Salary from:
HK$8,000.00 Per week
Work expirience:
2+ to 5 Years
Short Description:
Responsibilities:
• Supervises and coordinates activities of employees engaged in customer service activities
• Plans, prepares, and devises work schedules
• Energize and motivate employees
• Observes and evaluates employee's performance
• Issues instructions and assigns duties to employee
• Prepare training, educate and give instructions to employees
• Supervise quality-monitor employee's interactions with customers
• Communicates with other departments and management to resolve problems at work
• Consult employeein resolving problems and completing daily tasks
• Oversee and execute all down time and emergency operating procedures and processes as appropriate
• Resolves complaints and answers questions of cutomers regarding services and products
• Prepares daily, monthly reports
• Makes recommendations to management concerning employee and improvement of procedures and quality of service
• Plans and develops improved procedures
Description:
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mso-hansi-theme-font:major-latin;mso-bidi-font-family:"Times New Roman";
color:#222222;mso-fareast-language:EN-PH;mso-bidi-font-weight:bold">Requirements:
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mso-hansi-theme-font:major-latin;mso-bidi-font-family:"Times New Roman";
color:#222222;mso-fareast-language:EN-PH">· Male/Female
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mso-ascii-theme-font:major-latin;mso-fareast-font-family:"Times New Roman";
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color:#222222;mso-fareast-language:EN-PH">· Willing to work overseas based in Philippines
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color:#222222;mso-fareast-language:EN-PH">· University diploma or equivalent in management field
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color:#222222;mso-fareast-language:EN-PH">· Fluent in Chinese and English (Speaking, Listening, Writing)
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mso-hansi-theme-font:major-latin;mso-bidi-font-family:"Times New Roman";
color:#222222;mso-fareast-language:EN-PH">· At least 2-3 years experience in customer servcie activities
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mso-hansi-theme-font:major-latin;mso-bidi-font-family:"Times New Roman";
color:#222222;mso-fareast-language:EN-PH">· Ability to encourage and motivate employees with responsible attitude towards their work
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color:#222222;mso-fareast-language:EN-PH">· Excellent interpersonal skills
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mso-hansi-theme-font:major-latin;mso-bidi-font-family:"Times New Roman";
color:#222222;mso-fareast-language:EN-PH">· Be able to plan and prioritize work properly
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color:#222222;mso-fareast-language:EN-PH">· Be calm under pressure
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color:#222222;mso-fareast-language:EN-PH">· Hardworking, willing to learn
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color:#222222;mso-fareast-language:EN-PH">· Good decision-making, communication and IT skills
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◘ willing to work in Philippines
◘ you may also send your resume at
jheann16dencom@gmail.com
